Serenity Spring Senior Living at Green Bay, Green Bay
1555 Dousman St, Green Bay, WI 54303 · 0.4 mi
- Inspections4/5
- Staffing5/5
- Quality4/5
- 64 beds
- For-profit
Nursing Home in Green Bay, WI · CMS Data August 2026
Green Bay Health Services is a 125-bed for-profit nursing home in Green Bay, WI. CMS rates it 2 out of 5 stars overall (August 2026), with 3 for health inspections, 3 for staffing and 1 for quality measures. Residents got an average of 3.4 hours of nursing care per resident per day, against a national median of 3.7 hours. Its last standard health inspection, on June 18, 2025, cited 11 health deficiencies.
1640 Shawano Ave
Green Bay, WI 54303
From CMS Care Compare, data processed August 1, 2026. A listing is not an endorsement, and no home pays to appear.
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| Rating | Stars | CMS label |
|---|---|---|
| Overall rating | 2 of 5 | Below average |
| Health inspections | 3 of 5 | Average |
| Staffing | 3 of 5 | Average |
| Quality measures | 1 of 5 | Much below average |
| Quality for long-stay residents | 1 of 5 | Much below average |
| Quality for short-stay residents | 2 of 5 | Below average |
CMS compares each home with others in its state for the inspection rating. See how CMS star ratings work.
| Measure | This home | National median |
|---|---|---|
| Total nursing hours per resident per day | 3.4 hours | 3.7 hours |
| Registered nurse hours per resident per day | 0.8 hours | 0.6 hours |
| Nurse aide hours per resident per day | 1.9 hours | 2.2 hours |
| Total nursing hours per resident on weekends | 3.1 hours | 3.3 hours |
| Nursing staff turnover (past year) | 49% | 45% |
| Registered nurse turnover (past year) | 54% | 42% |
Hours are reported by the home through CMS's payroll-based staffing data. Turnover is the share of nursing staff who left over the year. Why staffing matters.
| Last standard health inspection | June 18, 2025 |
|---|---|
| Health deficiencies cited at that inspection | 11 |
| Deficiencies from complaint inspections (same rating cycle) | 4 |
| Fines in the past 3 years | None |
| Payment denials in the past 3 years | 0 |
The full inspection reports, with each deficiency described, are on the home's Medicare Care Compare page.
The share of residents in long-term care (101 days or more) at Green Bay Health Services who, according to CMS's resident assessments (2025Q2 to 2026Q1):
| Residents who | This home | National median | Compared |
|---|---|---|---|
| Received an antipsychotic medication | 28% | 13% | Higher than the national median |
| Received an antianxiety or hypnotic medication | 18% | 18% | Higher than the national median |
| Had a fall with major injury | 6.1% | 2.8% | Higher than the national median |
| Have pressure ulcers | 4.0% | 4.2% | Lower than the national median |
| Lost too much weight | 3.7% | 4.7% | Lower than the national median |
| Were physically restrained | 0.0% | 0.0% | At the national median |
| Have depressive symptoms | 11% | 3.6% | Higher than the national median |
| Needed more help with daily activities over time | 15% | 13% | Higher than the national median |
Lower is better for each measure. Antipsychotic use matters most for residents with dementia: what families should know.
| Certified beds | 125 |
|---|---|
| Average residents per day | 64 |
| Ownership | For profit - Corporation |
| Legal business name | NSH GREEN BAY LLC |
| Chain or affiliated group | NORTH SHORE HEALTHCARE (59 homes) |
| Certified for | Medicare and Medicaid |
| First certified | December 1983 |
| Councils | Resident council |
Before you choose, visit at different times of day and ask about openings, costs and Medicaid beds. How to choose a nursing home has CMS's checklist, and Wisconsin's Wisconsin Board on Aging and Long Term Care, Ombudsman Program (1-800-815-0015) can answer questions about residents' rights. See all nursing homes and senior care in Wisconsin.
Measured by straight-line distance. See every home on the Green Bay nursing homes page.
1555 Dousman St, Green Bay, WI 54303 · 0.4 mi
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If someone is in danger now, call 911. To report suspected abuse or neglect in a nursing home or assisted living, contact your state's Long-Term Care Ombudsman or Adult Protective Services. For free help finding local aging services, call the Eldercare Locator at 1-800-677-1116. seniorcare.help is an independent guide, not a care provider or referral service, and doesn't give medical or legal advice.