Nursing Home in Rich Creek, VA · CMS Data August 2026

Heritage Hall-Rich Creek

How Does Heritage Hall-Rich Creek Rate?

Heritage Hall-Rich Creek is a 120-bed for-profit nursing home in Rich Creek, VA. CMS rates it 4 out of 5 stars overall (August 2026), with 4 for health inspections, 2 for staffing and 3 for quality measures. Residents got an average of 3.6 hours of nursing care per resident per day, against a national median of 3.7 hours. Its last standard health inspection, on March 14, 2024, cited 10 health deficiencies.

CMS overall rating: 4 of 5
Nursing per resident per day: 3.6 hours
Deficiencies at last inspection: 10
Certified beds: 120

Reviewed by Senior Care Help Editorial Team ·October 6, 2026

120 Old Virginia Avenue
Rich Creek, VA 24147

4 of 5 CMS overall · Above average

From CMS Care Compare, data processed August 1, 2026. A listing is not an endorsement, and no home pays to appear.

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Nursing home (CMS listing)This facility

CMS Star Ratings

CMS star ratings for Heritage Hall-Rich Creek
Rating	Stars	CMS label
Overall rating	4 of 5	Above average
Health inspections	4 of 5	Above average
Staffing	2 of 5	Below average
Quality measures	3 of 5	Average
Quality for long-stay residents	3 of 5	Average
Quality for short-stay residents	3 of 5	Average

CMS compares each home with others in its state for the inspection rating. See how CMS star ratings work.

Staffing and Turnover

Staffing at Heritage Hall-Rich Creek and the national median
Measure	This home	National median
Total nursing hours per resident per day	3.6 hours	3.7 hours
Registered nurse hours per resident per day	0.4 hours	0.6 hours
Nurse aide hours per resident per day	2.2 hours	2.2 hours
Total nursing hours per resident on weekends	2.9 hours	3.3 hours
Nursing staff turnover (past year)	38%	45%
Registered nurse turnover (past year)	46%	42%

Hours are reported by the home through CMS's payroll-based staffing data. Turnover is the share of nursing staff who left over the year. Why staffing matters.

Inspections and Penalties

Inspections and penalties for Heritage Hall-Rich Creek
Last standard health inspection	March 14, 2024
Health deficiencies cited at that inspection	10
Deficiencies from complaint inspections (same rating cycle)	1
Fines in the past 3 years	None
Payment denials in the past 3 years	0

The full inspection reports, with each deficiency described, are on the home's Medicare Care Compare page. CMS notes that this home's most recent health inspection was more than 2 years ago.

Quality Measures for Long-Stay Residents

The share of residents in long-term care (101 days or more) at Heritage Hall-Rich Creek who, according to CMS's resident assessments (2025Q2 to 2026Q1):

Long-stay quality measures for Heritage Hall-Rich Creek
Residents who	This home	National median	Compared
Received an antipsychotic medication	29%	13%	Higher than the national median
Received an antianxiety or hypnotic medication	27%	18%	Higher than the national median
Had a fall with major injury	3.3%	2.8%	Higher than the national median
Have pressure ulcers	2.5%	4.2%	Lower than the national median
Lost too much weight	5.5%	4.7%	Higher than the national median
Were physically restrained	0.0%	0.0%	At the national median
Have depressive symptoms	5.7%	3.6%	Higher than the national median
Needed more help with daily activities over time	21%	13%	Higher than the national median

Lower is better for each measure. Antipsychotic use matters most for residents with dementia: what families should know.

About the Home

Facts about Heritage Hall-Rich Creek
Certified beds	120
Average residents per day	102
Ownership	For profit - Limited Liability company
Legal business name	RICH CREEK LIFE CARE, LLC.
Chain or affiliated group	HERITAGE HALL (15 homes)
Certified for	Medicare and Medicaid
First certified	December 2003
Councils	Resident council

Before you choose, visit at different times of day and ask about openings, costs and Medicaid beds. How to choose a nursing home has CMS's checklist, and Virginia's Office of the State Long-Term Care Ombudsman (800-552-5019) can answer questions about residents' rights. See all nursing homes and senior care in Virginia.