Suburban Healthcare and Rehabilitation, North Randall
20265 Emery Rd, North Randall, OH 44128 · 1.1 mi
1 of 5 CMS overall · Much below average
- Inspections1/5
- Staffing2/5
- Quality3/5
- 150 beds
- For-profit
Nursing Home in Maple Heights, OH · CMS Data August 2026
Phoenix of Maple Heights
How Does Phoenix of Maple Heights Rate?
Phoenix of Maple Heights is a 99-bed for-profit nursing home in Maple Heights, OH. CMS rates it 2 out of 5 stars overall (August 2026), with 1 for health inspections, 1 for staffing and 5 for quality measures. Residents got an average of 3.3 hours of nursing care per resident per day, against a national median of 3.7 hours. Its last standard health inspection, on June 13, 2024, cited 20 health deficiencies.
- CMS overall rating
- 2 of 5
- Nursing per resident per day
- 3.3 hours
- Deficiencies at last inspection
- 20
- Certified beds
- 99
19900 Clare Ave
Maple Heights, OH 44137
2 of 5 CMS overall · Below average
From CMS Care Compare, data processed August 1, 2026. A listing is not an endorsement, and no home pays to appear.
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CMS Star Ratings
| Rating | Stars | CMS label |
|---|---|---|
| Overall rating | 2 of 5 | Below average |
| Health inspections | 1 of 5 | Much below average |
| Staffing | 1 of 5 | Much below average |
| Quality measures | 5 of 5 | Much above average |
| Quality for long-stay residents | 5 of 5 | Much above average |
CMS compares each home with others in its state for the inspection rating. See how CMS star ratings work.
Staffing and Turnover
| Measure | This home | National median |
|---|---|---|
| Total nursing hours per resident per day | 3.3 hours | 3.7 hours |
| Registered nurse hours per resident per day | 0.5 hours | 0.6 hours |
| Nurse aide hours per resident per day | 2.0 hours | 2.2 hours |
| Total nursing hours per resident on weekends | 2.9 hours | 3.3 hours |
| Nursing staff turnover (past year) | 62% | 45% |
| Registered nurse turnover (past year) | 56% | 42% |
Hours are reported by the home through CMS's payroll-based staffing data. Turnover is the share of nursing staff who left over the year. Why staffing matters.
Inspections and Penalties
| Last standard health inspection | June 13, 2024 |
|---|---|
| Health deficiencies cited at that inspection | 20 |
| Deficiencies from complaint inspections (same rating cycle) | 2 |
| Citations from infection control inspections | 0 |
| Fines in the past 3 years | None |
| Payment denials in the past 3 years | 0 |
The full inspection reports, with each deficiency described, are on the home's Medicare Care Compare page. CMS notes that this home's most recent health inspection was more than 2 years ago.
Quality Measures for Long-Stay Residents
The share of residents in long-term care (101 days or more) at Phoenix of Maple Heights who, according to CMS's resident assessments (2025Q2 to 2026Q1):
| Residents who | This home | National median | Compared |
|---|---|---|---|
| Received an antipsychotic medication | 3.5% | 13% | Lower than the national median |
| Received an antianxiety or hypnotic medication | 15% | 18% | Lower than the national median |
| Had a fall with major injury | 2.3% | 2.8% | Lower than the national median |
| Have pressure ulcers | 2.3% | 4.2% | Lower than the national median |
| Lost too much weight | 5.4% | 4.7% | Higher than the national median |
| Were physically restrained | 0.0% | 0.0% | At the national median |
| Have depressive symptoms | 14% | 3.6% | Higher than the national median |
| Needed more help with daily activities over time | 4.7% | 13% | Lower than the national median |
Lower is better for each measure. Antipsychotic use matters most for residents with dementia: what families should know.
About the Home
| Certified beds | 99 |
|---|---|
| Average residents per day | 87 |
| Ownership | For profit - Limited Liability company |
| Legal business name | PHOENIX MAPLE HEIGHTS OPERATING CO LLC |
| Certified for | Medicare and Medicaid |
| First certified | April 1980 |
| Councils | Resident council |
Before you choose, visit at different times of day and ask about openings, costs and Medicaid beds. How to choose a nursing home has CMS's checklist, and Ohio's Office of the State Long-Term Care Ombudsman (1-800-282-1206) can answer questions about residents' rights. See all nursing homes and senior care in Ohio.
Other Nursing Homes Near Phoenix of Maple Heights
Measured by straight-line distance. See every home on the Maple Heights nursing homes page.
Avenue Care and Rehabilitation Center, the, Warrensville Heights
4120 Interchange Corporate Center Road, Warrensville Heights, OH 44128 · 1.5 mi
1 of 5 CMS overall · Much below average
- Inspections1/5
- Staffing1/5
- Quality4/5
- 97 beds
- For-profit
Harvard Gardens Rehabilitation &Amp; Care Center, Cleveland
18810 Harvard Ave, Cleveland, OH 44122 · 2.1 mi
2 of 5 CMS overall · Below average
- Inspections1/5
- Staffing1/5
- Quality5/5
- 130 beds
- For-profit
Shaker Gardens Nursing and Rehabilitation Center, Shaker Heights
3550 Northfield Road, Shaker Heights, OH 44122 · 3.0 mi
5 of 5 CMS overall · Much above average
- Inspections4/5
- Staffing3/5
- Quality5/5
- 50 beds
- For-profit
Solon Pointe at Emerald Ridge, Solon
5625 Emerald Ridge Parkway, Solon, OH 44139 · 3.2 mi
2 of 5 CMS overall · Below average
- Inspections2/5
- Staffing3/5
- Quality4/5
- 99 beds
- For-profit
Beachwood Pointe Care Center, Beachwood
23900 Chagrin Blvd, Beachwood, OH 44122 · 3.4 mi
1 of 5 CMS overall · Much below average
- Inspections1/5
- Staffing1/5
- Quality4/5
- 120 beds
- For-profit