Nursing Home in Sylva, NC · CMS Data August 2026

Vero Health &Amp; Rehab of Sylva

How Does Vero Health &Amp; Rehab of Sylva Rate?

Vero Health & Rehab of Sylva is a 106-bed for-profit nursing home in Sylva, NC. CMS rates it 1 out of 5 stars overall (August 2026), with 1 for health inspections, 2 for staffing and 2 for quality measures. Residents got an average of 3.7 hours of nursing care per resident per day, against a national median of 3.7 hours. Its last standard health inspection, on August 14, 2025, cited 7 health deficiencies.

CMS overall rating: 1 of 5
Nursing per resident per day: 3.7 hours
Deficiencies at last inspection: 7
Certified beds: 106

Reviewed by Senior Care Help Editorial Team ·October 6, 2026

417 Cloverdale Road
Sylva, NC 28779

1 of 5 CMS overall · Much below average

From CMS Care Compare, data processed August 1, 2026. A listing is not an endorsement, and no home pays to appear.

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Nursing home (CMS listing)This facility

CMS Star Ratings

CMS star ratings for Vero Health & Rehab of Sylva
Rating	Stars	CMS label
Overall rating	1 of 5	Much below average
Health inspections	1 of 5	Much below average
Staffing	2 of 5	Below average
Quality measures	2 of 5	Below average
Quality for long-stay residents	2 of 5	Below average
Quality for short-stay residents	3 of 5	Average

CMS compares each home with others in its state for the inspection rating. See how CMS star ratings work.

Staffing and Turnover

Staffing at Vero Health & Rehab of Sylva and the national median
Measure	This home	National median
Total nursing hours per resident per day	3.7 hours	3.7 hours
Registered nurse hours per resident per day	0.9 hours	0.6 hours
Nurse aide hours per resident per day	2.3 hours	2.2 hours
Total nursing hours per resident on weekends	3.4 hours	3.3 hours

Hours are reported by the home through CMS's payroll-based staffing data. Turnover is the share of nursing staff who left over the year. Why staffing matters.

Inspections and Penalties

Inspections and penalties for Vero Health & Rehab of Sylva
Last standard health inspection	August 14, 2025
Health deficiencies cited at that inspection	7
Deficiencies from complaint inspections (same rating cycle)	0
Citations from infection control inspections	5
Fines in the past 3 years	4 totaling $359,818
Payment denials in the past 3 years	2

The full inspection reports, with each deficiency described, are on the home's Medicare Care Compare page.

Quality Measures for Long-Stay Residents

The share of residents in long-term care (101 days or more) at Vero Health & Rehab of Sylva who, according to CMS's resident assessments (2025Q2 to 2026Q1):

Long-stay quality measures for Vero Health & Rehab of Sylva
Residents who	This home	National median	Compared
Received an antipsychotic medication	14%	13%	Higher than the national median
Received an antianxiety or hypnotic medication	32%	18%	Higher than the national median
Had a fall with major injury	4.7%	2.8%	Higher than the national median
Have pressure ulcers	5.0%	4.2%	Higher than the national median
Lost too much weight	6.5%	4.7%	Higher than the national median
Were physically restrained	0.0%	0.0%	At the national median
Have depressive symptoms	2.5%	3.6%	Lower than the national median
Needed more help with daily activities over time	22%	13%	Higher than the national median

Lower is better for each measure. Antipsychotic use matters most for residents with dementia: what families should know.

About the Home

Facts about Vero Health & Rehab of Sylva
Certified beds	106
Average residents per day	91
Ownership	For profit - Limited Liability company
Legal business name	SYLVA OPERATIONS LLC
Chain or affiliated group	REGIONAL HEALTH PROPERTIES (5 homes)
Certified for	Medicare and Medicaid
First certified	May 1989
Councils	Resident council

Before you choose, visit at different times of day and ask about openings, costs and Medicaid beds. How to choose a nursing home has CMS's checklist, and North Carolina's Long-Term Care Ombudsman Program (1-800-662-7030) can answer questions about residents' rights. See all nursing homes and senior care in North Carolina.