Nursing Home in Pensacola, FL · CMS Data August 2026

Willowbrooke Court at Azalea Trace

How Does Willowbrooke Court at Azalea Trace Rate?

Willowbrooke Court at Azalea Trace is a 24-bed nonprofit nursing home in Pensacola, FL. CMS rates it 5 out of 5 stars overall (August 2026), with 5 for health inspections, 5 for staffing and 2 for quality measures. Residents got an average of 4.1 hours of nursing care per resident per day, against a national median of 3.7 hours. Its last standard health inspection, on August 7, 2025, cited 0 health deficiencies.

CMS overall rating: 5 of 5
Nursing per resident per day: 4.1 hours
Deficiencies at last inspection: 0
Certified beds: 24

Reviewed by Senior Care Help Editorial Team ·October 6, 2026

10100 Hillview Dr
Pensacola, FL 32514

5 of 5 CMS overall · Much above average

From CMS Care Compare, data processed August 1, 2026. A listing is not an endorsement, and no home pays to appear.

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Nursing home (CMS listing)This facility

CMS Star Ratings

CMS star ratings for Willowbrooke Court at Azalea Trace
Rating	Stars	CMS label
Overall rating	5 of 5	Much above average
Health inspections	5 of 5	Much above average
Staffing	5 of 5	Much above average
Quality measures	2 of 5	Below average
Quality for short-stay residents	2 of 5	Below average

CMS compares each home with others in its state for the inspection rating. See how CMS star ratings work.

Staffing and Turnover

Staffing at Willowbrooke Court at Azalea Trace and the national median
Measure	This home	National median
Total nursing hours per resident per day	4.1 hours	3.7 hours
Registered nurse hours per resident per day	1.1 hours	0.6 hours
Nurse aide hours per resident per day	2.5 hours	2.2 hours
Total nursing hours per resident on weekends	3.4 hours	3.3 hours
Nursing staff turnover (past year)	25%	45%
Registered nurse turnover (past year)	50%	42%

Hours are reported by the home through CMS's payroll-based staffing data. Turnover is the share of nursing staff who left over the year. Why staffing matters.

Inspections and Penalties

Inspections and penalties for Willowbrooke Court at Azalea Trace
Last standard health inspection	August 7, 2025
Health deficiencies cited at that inspection	0
Deficiencies from complaint inspections (same rating cycle)	0
Fines in the past 3 years	None
Payment denials in the past 3 years	0

The full inspection reports, with each deficiency described, are on the home's Medicare Care Compare page.

About the Home

Facts about Willowbrooke Court at Azalea Trace
Certified beds	24
Average residents per day	11
Ownership	Non profit - Corporation
Legal business name	ACTS RETIREMENT-LIFE COMMUNITIES INC
Chain or affiliated group	ACTS RETIREMENT-LIFE COMMUNITIES (27 homes)
Certified for	Medicare and Medicaid
First certified	August 1983
Setting	Part of a continuing care retirement community
Councils	Resident council

Before you choose, visit at different times of day and ask about openings, costs and Medicaid beds. How to choose a nursing home has CMS's checklist, and Florida's Florida Long-Term Care Ombudsman Program (1-888-831-0404) can answer questions about residents' rights. See all nursing homes and senior care in Florida.