Touchpoints at Chestnut, East Windsor
171 Main St, East Windsor, CT 06088 · 0.5 mi
- Inspections3/5
- Staffing4/5
- Quality3/5
- 57 beds
- For-profit
Nursing Home in Windsor Locks, CT · CMS Data August 2026
Bickford Health Care Center is a 48-bed nonprofit nursing home in Windsor Locks, CT. CMS rates it 1 out of 5 stars overall (August 2026), with 1 for health inspections, 1 for staffing and 3 for quality measures. Its last standard health inspection, on January 13, 2026, cited 47 health deficiencies.
14 Main Street
Windsor Locks, CT 06096
From CMS Care Compare, data processed August 1, 2026. A listing is not an endorsement, and no home pays to appear.
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| Rating | Stars | CMS label |
|---|---|---|
| Overall rating | 1 of 5 | Much below average |
| Health inspections | 1 of 5 | Much below average |
| Staffing | 1 of 5 | Much below average |
| Quality measures | 3 of 5 | Average |
| Quality for long-stay residents | 2 of 5 | Below average |
| Quality for short-stay residents | 4 of 5 | Above average |
CMS compares each home with others in its state for the inspection rating. See how CMS star ratings work.
| Last standard health inspection | January 13, 2026 |
|---|---|
| Health deficiencies cited at that inspection | 47 |
| Deficiencies from complaint inspections (same rating cycle) | 21 |
| Fines in the past 3 years | 3 totaling $122,338 |
| Payment denials in the past 3 years | 1 |
The full inspection reports, with each deficiency described, are on the home's Medicare Care Compare page.
The share of residents in long-term care (101 days or more) at Bickford Health Care Center who, according to CMS's resident assessments (2025Q2 to 2026Q1):
| Residents who | This home | National median | Compared |
|---|---|---|---|
| Received an antipsychotic medication | 36% | 13% | Higher than the national median |
| Received an antianxiety or hypnotic medication | 19% | 18% | Higher than the national median |
| Had a fall with major injury | 3.9% | 2.8% | Higher than the national median |
| Have pressure ulcers | 7.2% | 4.2% | Higher than the national median |
| Lost too much weight | 5.0% | 4.7% | Higher than the national median |
| Were physically restrained | 0.0% | 0.0% | At the national median |
| Have depressive symptoms | 4.8% | 3.6% | Higher than the national median |
| Needed more help with daily activities over time | 16% | 13% | Higher than the national median |
Lower is better for each measure. Antipsychotic use matters most for residents with dementia: what families should know.
| Certified beds | 48 |
|---|---|
| Average residents per day | 37 |
| Ownership | Non profit - Other |
| Legal business name | NEWPORT BICKFORD INC |
| Certified for | Medicare and Medicaid |
| First certified | October 1991 |
| Councils | Resident council and family council |
Before you choose, visit at different times of day and ask about openings, costs and Medicaid beds. How to choose a nursing home has CMS's checklist, and Connecticut's Connecticut Long Term Care Ombudsman Program (860-424-5200) can answer questions about residents' rights. See all nursing homes and senior care in Connecticut.
Measured by straight-line distance. See every home on the Windsor Locks nursing homes page.
171 Main St, East Windsor, CT 06088 · 0.5 mi
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If someone is in danger now, call 911. To report suspected abuse or neglect in a nursing home or assisted living, contact your state's Long-Term Care Ombudsman or Adult Protective Services. For free help finding local aging services, call the Eldercare Locator at 1-800-677-1116. seniorcare.help is an independent guide, not a care provider or referral service, and doesn't give medical or legal advice.